FAQ/

Frequently asked questions

FAQS/

Frequently asked questions

What is Octopus Group?

Octopus Group is a single point of contact for project cargo, heavy lift, marine, and logistics services. Instead of coordinating multiple contractors, clients work with one partner who manages the entire process and brings together the required specialists and service providers.

What services do you provide?

Our network covers a wide range of services, including: Supercargo services Cargo securing and lashing supervision Load calculations and engineering support Heavy lift and project cargo consultancy Marine surveys Port and terminal coordination Route and transport planning Specialized logistics solutions Supply of cargo securing materials

Why should I choose Octopus Group instead of hiring multiple contractors?

Managing several contractors often leads to communication gaps, delays, and unclear responsibilities. With Octopus Group, you have one point of contact responsible for coordinating all parties involved, ensuring efficient communication and project execution.

Do you own vessels, cranes, or transport equipment?

Octopus Group operates as a service and coordination hub. We work with trusted partners and specialists worldwide, selecting the most suitable solution for each project. This allows us to remain flexible and independent while focusing on the client's best interests.

Can you support international projects?

Yes. We provide support for projects worldwide through our network of experienced professionals and partner companies.

What is a Supercargo?

A Supercargo represents the cargo owner's interests during loading, transportation, and discharge operations. The Supercargo monitors cargo handling, verifies compliance with transport requirements, identifies risks, and helps ensure the cargo arrives safely at its destination.

Can you help with heavy and oversized cargo?

Absolutely. Heavy lift and oversized cargo are among our core areas of expertise. We assist with planning, engineering reviews, securing arrangements, risk assessments, and operational supervision.

Do you provide cargo securing calculations?

Yes. We can arrange cargo securing calculations, stowage plans, load distribution assessments, and engineering reviews in accordance with industry standards and project requirements.

Can you assist if a project is already experiencing problems?

Yes. We are often engaged when projects face operational challenges, delays, cargo damage concerns, or coordination issues. Our specialists help identify practical solutions and support recovery efforts.

How early should we involve Octopus Group in a project?

The earlier, the better. Early involvement allows potential risks, operational constraints, and engineering challenges to be identified before they become costly problems.

Who will be my point of contact?

You will have a dedicated contact person who coordinates all required services and communicates with the relevant specialists on your behalf.

How can I request support?

Simply contact us with your project details. We will review your requirements and propose the most suitable solution through our network of specialists and partners.